Morocco star Ismael Saibari criticises Air Arabia over customer service

Moroccan international Ismael Saibari has criticised airline group Air Arabia, describing it as the “worst company in the world” in a public post on Instagram.

The midfielder directed his comments at the airline’s staff and customer service in an Instagram Story shared on Monday.

Tagging Air Arabia’s official Instagram account, Saibari wrote: “Worst company in the world, their employees have no respect for their customers.”

He followed up with further criticism, describing the airline’s staff as “incompetent and inhuman workers.”

Saibari does not explain complaint

The Moroccan footballer did not provide details about the circumstances behind his criticism.

He did not say whether the complaint concerned a particular flight, a booking problem or an interaction with airline employees. The airport and destination involved were also not identified.

Saibari tagged the airline group’s official account but did not specify whether his complaint related to Air Arabia Maroc or another carrier within the group.

No response cited

Air Arabia is a United Arab Emirates-based low-cost airline group that includes Air Arabia Maroc, which operates routes connecting Morocco with international destinations.

As of publication, no public response from Air Arabia addressing Saibari’s specific allegations could be verified.

The midfielder’s comments have brought attention to his dissatisfaction with the airline’s customer service, although the details of the incident remain unclear.